MR Meter Reader · self-paced online course

Meter reader training for water utilities

What happens after you submit a reading, and why your number decides whether a customer’s bill is right.

  • 3 modules
  • About 1¾ hours
  • Self-paced online
  • Graded
  • Certificate of completion

$69

Per seat

1 seat

Add to cart

One seat per learner. 5 or more seats: 15% off, applied at checkout. Request an invoice or quote by email.

Who this course is for

Meter readers at water districts, associations and small utilities, whether they read full time, part time or as one job among many.

What you’ll be able to do

Find and verify the correct meter, read it correctly across meter types, identify and document anomalies before they become billing errors, and handle the initial and final reads when service starts or stops, which set the first and last bills.

Meter Reader course syllabus

Modules that share a name across courses, like From Meter to Bill and Meters & Readings, cover the same material at the depth each role needs. Every course is built on the 12-principle Billing Operations Doctrine.

  1. MR-01From Meter to Bill
  2. MR-02Meters & Readings
  3. MR-03Starting & Stopping Service

How the course works

  • Online, at your own pace

    Buy a seat and we email an enrollment link. The learner opens it, creates a free account on our course platform partner, MyDeskCoach, and works through the modules on their own schedule.

  • Graded modules

    Each module ends with a 15-question assessment. You need 80% (12 of 15) to pass, with three attempts per module. Course content stays available to review.

  • Certificate of completion

    Pass every module to earn a completion certificate. It records that you finished the course; it isn’t a license or a government certification.

  • Vendor-neutral

    It teaches the principles of correct water billing, not one district’s software, so it holds up whatever system you run.

  • 12 months of access

    Open the enrollment link within 12 months of purchase. Once the learner starts, they have 12 months of access to the course.

  • Refunds on unopened seats

    Unopened seats can be refunded within 30 days of purchase. See the Training Terms of Sale.

Meter Reader course questions

How long does the Meter Reader course take?

About an hour and three-quarters, in 3 modules. It’s self-paced, so a reader can take it between routes. Once they open their enrollment link and start, they have 12 months of access.

Is it tied to a particular meter reading app?

No. The course is vendor-neutral. It teaches how to read meters correctly and what a reading means for the bill, whatever meters and software your district uses.

Is the certificate a state certification?

No. It’s a certificate of completion from Water District Bill that records the learner finished the course. It is not a license or certification issued by any government agency.

More training, and the software

Ready to train your team?

Add seats, then check out. Enrollment links are emailed as soon as payment clears.

Buying for a large district or need an invoice? Request an invoice or quote by email, or call (505) 456-0723.