Self-paced online courses for the people who run small water systems. Each course covers one role, and none of them require WUBS.
From the makers of WUBS.
Each course covers what one role needs to know, in about two to five hours.
What happens after you submit a reading, and why your number decides whether a customer’s bill is right.
By the end you can: find and verify the correct meter, read it correctly across meter types, identify and document anomalies before they become billing errors, and handle the initial and final reads when service starts or stops, which set the first and last bills.
Board members approve rates and disconnections. This course explains what’s behind those decisions, so you know what to approve, what to question and when to act.
By the end you can: read the district’s board report and spot the warning signs, make rate decisions and understand their revenue implications, and govern meters, payments, and service decisions by asking the right questions.
Water billing isn’t general accounting. It has its own rules for timing, rates and payments. Finish able to calculate any bill by hand, verify any software output, and explain any line item to any customer.
By the end you can: run the full account lifecycle from new connection to delinquency, apply rate schedules and the timing rule correctly, handle payments and FIFO application, and answer customer billing questions with confidence.
The capstone (BC-08): after seven modules of preparation, you work real customer-question scenarios and learn exactly where to find answers in the ledger.
Every course is vendor-neutral. It teaches the principles of water billing, so it applies whatever system your district runs. Modules that share a name, like From Meter to Bill, cover the same material at the depth each role needs. All three are built on the Billing Operations Doctrine and include graded assessments (15 questions, 80% to pass, 3 attempts) and a completion certificate.
Everything is online and self-paced.
Pick a course and how many people you’re training. Pay by card online, for one seat or several.
We email a personal enrollment link for each seat. Forward each link to the person taking the course. It doesn’t have to be you.
Each person creates their account, works through the course on their own schedule, and earns a completion certificate.
Training a whole team? An office manager can buy seats for the whole crew and hand out the links. 5+ seats: 15% off, applied automatically at checkout.
Anything else? Email support@waterdistrictbill.com.
Each enrollment link must be opened within 12 months of purchase. Once a learner opens it and starts the course, they have 12 months of access, working through it at their own pace.
Yes. Each module ends with a 15-question graded assessment; you need 80% (12 of 15) to pass and you get three attempts per module, with no penalty for using all three. Course content stays available to review.
Unopened seats can be refunded within 30 days of purchase. Once a learner opens their link and starts the course, that seat has been used and is non-refundable. See our Training Terms of Sale for details.
Only the learner needs an account, and it’s created free when they open their enrollment link. As the buyer, you only need an email address to receive the links. You don’t need an account, and you don’t have to be the person taking the course.
Yes. Buy any number of seats and you’ll receive one enrollment link per seat to forward to each person. Orders of 5 or more seats get 15% off, applied automatically at checkout.
No. Every course is vendor-neutral. It teaches the principles of correct water utility billing (the 12-principle Billing Operations Doctrine), not one district’s software, so it holds up whatever system you run.
Yes. You earn a completion certificate when you pass every module. It records that you finished the course; it isn’t a license or a government certification.
Michael Settlage, M.S.E.E.
Founder, Water District Bill, LLC
I’m Mike Settlage. I’ve spent more than 30 years building billing, metering and operations systems for the energy and utility industry, and I’ve testified as an expert witness before the New Mexico Public Regulation Commission in 12 proceedings. I’ve also served on a water district board, so I know what it’s like to sit in that meeting and try to make sense of the numbers.
I built WUBS for small districts like the ones around me in New Mexico. When you email support, you get me.
From people I’ve worked with.
“Mike’s customer service is outstanding — just like his attitude. He has designed and built several mission-critical systems to support our specialized energy contracts, addressing our real-time needs for operational data and our billing and accounting data management. Each project was implemented on schedule and is reliable.”
“Mike focuses on results rather than process. He takes a KISS approach to infrastructure solutions. His solutions simply work. They generally require very low overhead to maintain and, due to their simplicity, are able to evolve to match changing market needs.”
“Mike was critical to the integration and management of a new business to Progress Energy Ventures, serving full requirements contracts to co-op customers in Georgia. His expertise at load forecasting and dispatch management was critical to PEVs success in serving these customers.”
Add the courses you need above, then check out. One seat per learner. Enrollment links are emailed as soon as payment clears, and 5 or more seats get 15% off at checkout.
Buying for a large district or prefer an invoice? Request an invoice or quote by email, or call (505) 456-0723.