Self-paced online courses built for the people who actually run a rural water district — the reader in the field, the clerk at the billing desk, and the board that answers to customers.
Built by the team behind WUBS™ — same people, same water-district experience.
Each course is focused on a single role and what that person needs to be good at it — whether or not your district runs WUBS. Every hour is concentrated signal, not filler: a few focused hours that replace months of learning billing the hard way.
What happens after you submit a reading — and why your number decides whether a customer's bill is right.
By the end you can: find and verify the correct meter, read it correctly across meter types, identify and document anomalies before they become billing errors, and handle the high-stakes initial and final reads when service starts or stops.
Most boards approve rates and authorize disconnections without fully understanding what drives them. This is the governance knowledge to know what to approve, what to question, and when to act.
By the end you can: read the district's board report and spot the warning signs, make rate decisions and understand their revenue implications, and govern meters, payments, and service decisions by asking the right questions.
Water billing isn't general accounting — it has its own logic, timing rules, and failure modes. Finish able to calculate any bill by hand, verify any software output, and explain any line item to any customer.
By the end you can: run the full account lifecycle from new connection to delinquency, apply rate schedules and the timing rule correctly, handle payments and FIFO application, and answer customer billing questions with confidence.
The capstone (BC-08): after seven modules of preparation, you work real customer-question scenarios and learn exactly where to find answers in the ledger — assessed at a higher bar than the earlier modules, because by then you're ready for it.
No software to install, no scheduling, no travel. Everything is online and self-paced.
Pick a course and how many people you're training. Pay securely online — one seat or one for every reader on the crew.
We email a personal enrollment link for each seat. Forward each one to whoever will take the course — it doesn't have to be you.
Each person creates their account, works through the course on their own schedule, and earns a completion certificate.
Add the courses you need above, then check out. One seat per learner — enrollment links are emailed the moment payment clears. 5+ seats: 15% off, automatic.
Go to cart & check out →Buying for a large district or prefer an invoice? Call (505) 456-0723 · info@waterdistrictbill.com